Thank you for shopping with Elliot Hikes. We’re committed to delivering your gear efficiently and reliably. Please review our shipping guidelines below.
1. Delivery Method
We currently offer Cash on Delivery (COD) as our exclusive payment and delivery method. Please ensure someone is available to receive the order and make the payment upon arrival.
2. Processing Time
Orders are typically processed within 1–3 days after confirmation. You will receive a notification once your order is dispatched.
3. Shipping Time
Shipping times may vary depending on your location. Most deliveries are completed within 1–3 days after dispatch. In remote or high-demand areas, delivery may take slightly longer.
4. Delivery Area
We currently ship to most regions. If your location is not serviceable, we will inform you promptly using the contact details provided with your order.
5. Missed Deliveries
If a delivery attempt is unsuccessful due to unavailability, our team will reach out to reschedule. Repeated missed deliveries may result in order cancellation.
6. Packaging
All products are packed securely to prevent damage during transit. Please inspect the package upon arrival and report any damage within 1–3 days.
7. Contact Us
For questions about your shipment, email us at:
Email: [email protected]